Parliant's PhoneValet goes Universal with new, major upgrade
March 17, 2006 | by Staff
Parliant's already excellent PhoneValet Message Center gets a slew of improvements in an upgrade to version 4, the company announced. With this "major" upgrade, PhoneValet also goes Universal, running natively on both PowerPC and Intel-based Macs.
From Parliant:- A new automatic call recording feature enables you to record all your calls in and out without having to interact with the computer. Dialed calls will be recorded from just after you finish dialing, and answered calls are recorded from when you pick up to answer. Recordings are easily accessible with powerful searching and sorting features in the PhoneValet call log.
- A new disc archiving feature allows burning of the call log and audio recordings/messages to CD/DVD discs. This can be used to create backups or to make professional and presentable call records to deliver to clients. The call log burned to disc is viewable with any web browser on Macs or Windows PCs, and all the messages and recordings can be played within the browser.
- PhoneValet Message Center is now delivered as a Universal Binary which runs at full speed on both Intel and PowerPC Macs.
- PhoneValet Anywhere now provides unlimited users for network Caller ID popups and for web access to the call log.
- Call log audio files (messages or recordings) can now be stored on external discs using a new preference.
- When deleting calls/audio in the call log, the audio files are placed into the trash instead of being immediately deleted.
- New Applescript: iTunes volume reducing script fades out iTunes when you are on the phone, and fades back in after you hang up.
- New Applescript: displays approximate location of caller's area code when calls ring in.
When using the Mac OS default text-to-speech voice, PhoneValet now honors the speed setting from System Preferences - PhoneValet Anywhere Mac client software now uses a new port number (4681) for communication. You must update all your Mac clients to the 4.0 PhoneValet client software after installing this software update.
PhoneValet is priced at $169.95 per line for new users, and includes a phone adapter. Upgrades from Version 2 include software only and are $29.99; software-only upgrades from Version 3 are free.
More information is available at Parliant's website. Our review of PhoneValet is available here.
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